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effective 19 July 2004
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online information practices. To make this notice easy to
find, we make it available on our homepage and at every point where personally
identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the
FlooringKnowledge.com website. On some pages, you may be able to make requests
and register to receive materials. The types of personal information collected
at these pages are:
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Name
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Address
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Email address
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Phone number
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(etc.)
{We will safeguard, according to strict standards of security and
confidentiality, any information you share with us.
We will limit the collection and use of customer information to the minimum we
require to deliver our services to you, which includes advising you about our
products, our services and other opportunities, and to administer our business.
We will permit only authorized employees, who are trained in the proper handling
of customer information, to have access to that information.}
The Way We Use Information
We use the information you provide about yourself when requesting
information or services only to complete that request. We do not share this
information with outside parties except to the extent necessary to complete
that order.
We use return email addresses to answer the email we receive. Such addresses are
not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website
and to share with advertisers. For example, we may tell an advertiser that X
number of individuals visited a certain area on our website, or that Y number
of men and Z number of women filled out our registration form, but we would not
disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided
to us online in ways unrelated to the ones described above without also
providing you an opportunity to opt-out or otherwise prohibit such unrelated
uses {except as may be required by law}.
{We will always maintain control over the confidentiality of our customer
information. We may, however, facilitate relevant offers from reputable
companies. These companies are not permitted to retain any customer information
unless the customer has specifically expressed interest in their products or
services.
We will tell customers in plain language initially, and at least once annually,
how they may remove their names from marketing lists. At any time, customers
can contact us to remove their names from such lists.
Whenever we hire other organizations to provide support services, we will
require them to conform to our privacy standards and to allow us to audit them
for compliance.
For purpose of credit reporting, verification and risk management, we will
exchange information about our customers with reputable reference sources and
clearinghouse services.
We will attempt to keep customer files complete, up to date, and accurate. We
will tell our customers how and where to conveniently access their account
information (except when we are prohibited by law) and how to notify us about
errors which we will promptly correct.}
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the information
we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For
that reason, we never collect or maintain information at our website from those
we actually know are under 13, and no part of our website is structured to
attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies,
please send us an email to
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